Our mission is to provide our customers with the opportunity to purchase high-quality products conveniently in one place. We aim to ensure everyone has access to safe, reliable, and innovative items at prices that delight and quality that exceeds expectations.
What are the shipping and delivery times?
We ship directly from multiple warehouses as soon as the order is processed.
Delivery typically takes an estimated 1 to 3 weeks.
If we experience a high volume of orders, shipments may be delayed by a few days. In rare instances of significant shipment delays, we will notify you via email.
Please note that TrendStation only ships within Canada and the United States at the moment.
How can I track my package?
Once your package has been shipped, a tracking number will appear on your order details. You will receive an email with the tracking number. You can track your package using our website with your tracking number.
What happens if the estimated delivery time passed and I still did not receive my order?
Please contact us with your order number ASAP so that we can check and boost the delivery process. You can email us at contact@trendstation.storeor by using the Contact Us page.
What do I do if my product arrived damaged?
If you receive damaged merchandise, please take a picture and email us the picture at contact@trendstation.store right away. We will only replace damaged goods within 48 hours of receiving your order.
Can I return my product for a refund?
Sure! We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
